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Privacy Statement



1. Introduction


ISKON RESENIJA D.O.O Skopje. (hereinafter ISKON, We, Us) is intending to respect and protect your privacy. This privacy statement describes how ISKON collects, uses, protects and shares personal information of users.

This privacy statement shall be subject to, governed by and construed in accordance with laws and Regulations of Republic of North Macedonia and the EU General Data Protection Regulation (“GDPR”).


2. Data We Collect


ISKON collects data that is needed to operate the cooperation with you. We collect information in several ways:

  • Information You give us. Personal identifiers such as First name, Last name, company, country; Contact details such as e-mail, Phone number and other information required for business between You and ISKON.

  • Information third parties provide. ISKON may get information from other parties and sources about you and your company.

  • Information collected automatically. ISKON is using automatic information logging about you and your computer, when our Websites are being accessed.

  • Information logged using "Cookies". ISKON sites uses "cookies" - small text files that are placed on your computer. In general, cookies are used to retain user preferences and provide anonymous tracking data to third party applications "Cookies" will make your browsing experience better.


3. How We Use Personal Data


ISKON uses personal information for following reasons:

  • to prepare offers for our products, solutions and services,

  • to prepare such agreements as licensing, non-disclosure agreement or any other agreements, appendices to agreements that sets the rights and obligations between You and ISKON,

  • to prepare VAT compliant invoices, as it is stated by regulation of Republic of North Macedonia and the EU General Data Protection Regulation (“GDPR”),

  • send technical notices, updates, security alerts, support and administrative messages,

  • to communicate with you and provide customer service,

  • to inform you about special offers, other products, seminars and other events

  • to determine, which products, articles, solution descriptions provided by ISKON attract Customer interest, so that We could tailor our products, articles, solution descriptions based on tendencies of particular industry,

  • to operate, maintain, and improve our sites, products, and services.


4. How We Protect Your Data


ISKON respects the individual's rights to privacy and makes all reasonable efforts to ensure the security and confidentiality of personal data and other information.

All data in electronic format (emails, documents, uploaded batches of data, etc.) are stored either on the servers of ISKON or of its contractors, operation of which must abide local regulation of data protection of Republic of North Macedonia and the EU General Data Protection Regulation (“GDPR”).

Non-disclosure agreements with our employees and contractors ensure safe record keeping.


5. Sharing Personal Data


ISKON may share personal information to complete any transaction or fulfill any commitment related to our products and/ or services you have requested from us. We share information:

  • with your consent to third parties,

  • to authorized employees of ISKON and our contractors based on their direct responsibilities and involvement,

  • for legal, protection and safety purposes,

  • to comply with laws in the countries where we operate,

  • to respond to requests and processes according to laws.


6. What are your rights


You may access and control your personal data that NPS d.o.o. has obtained by contacting as described below. You may:

  • request access to, erasure of, and updated to your personal data,

  • withdraw your consent at any time, if you have given it,

  • restrict ISKON to use your personal data for marketing purposes or

  • where ISKON performs a task in the public interest or pursues legitimate interests or those of a third party. Replies to any questions or issues raised by You are to be provided within time of ordinary business processing.


7. Privacy Statement Changes


ISKON reserves the rights to change the regulations of this privacy policy at any time. We will provide you with the date when the privacy statement has been revised.

8. Contact information


If you have any queries about our Privacy Statement, please contact us:

Country: North Macedonia

Address: Bulevar Partizanski Odredi br.62/2-29, 1000 Skopje

Telephone: +389 70 217 101



DPO Contact


Name: Vasil Karev

Tel: +389 70 242 268


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